Learn how Margot, Laura, and Ken, winners of CCI’s Volunteer of the Year award in 2025, turned Palace Royale’s divided toxic community in serious financial trouble into a fun flourishing community that appreciates and celebrates accomplishments. Walk through their story in a slideshow that illustrates how they swiftly dealt with toxic bullies, built trust in their community, fostered loyalty with service providers, and generated enthusiasm and buy-in amongst the residents.