In the fast-paced and demanding world of hospitality, where delivering exceptional guest experiences is the standard, maintaining peak performance while safeguarding mental health has never been more critical. In this engaging keynote, Dr. Lisa Belanger takes you on a transformative journey into the intersection of mental well-being, peak performance, and the future of the hospitality industry.

Discover research-backed strategies tailored to the unique challenges of hospitality professionals—helping you sharpen mental agility, enhance resilience, and optimize productivity while avoiding burnout. Drawing from cutting-edge insights in psychology, neuroscience, and workplace innovation, Dr. Belanger reveals how intentional habits, effective team systems, and supportive environments can drive both exceptional guest satisfaction and staff well-being.

This session equips hospitality leaders and teams with actionable tools to:

• Maintain energy and focus during high-pressure events and peak seasons.
• Create systems and routines that balance demanding workloads, uncertainty and change with mental health.
• Cultivate a culture that supports staff well-being while delivering world-class service.
• Learn how small, strategic shifts in daily practices, work design, and team dynamics can unlock greater clarity, resilience, and sustainable performance for hospitality professionals.
• Discover how prioritizing mental well-being not only enhances individual and team productivity but also strengthens the overall guest experience.