The relationship between a condo board and its property manager can be the greatest asset — or the biggest source of friction — in a condominium community. This session gets real about what goes wrong and what makes it work. From managing difficult personalities and conflicting expectations to building the communication habits that create genuine trust, this panel brings together experienced managers and board members to share what they've lived through and what they've learned. If you've ever wondered why some condo communities thrive and others struggle, this session has the answers.